Testimonials

Logistics Consulting

“In 2005 the Gift and Homewares Association of Australia (GHA) undertook a comprehensive tender / RFP process seeking expressions of interest from appropriate companies to become GHA’s Business Partner and our endorsed supplier for the supply of interstate freight services for our members across Australia. The GHA has over 4000 member companies nationally and the combined member expenditure on interstate freight well exceeds $100M annually.

To assist us with the process of securing the best possible freight deal for our members from both a cost and service perspective, the GHA engaged Carson Business Logistics to assist us throughout the process and provide us with expert advice and guidance. They effectively ran the process from commencement to completion. As a consequence of their advice and assistance GHA was able to secure a new freight deal which will save our members over 30% on their previous arrangements - a significant saving to say the least. The advice and assistance from Carson Business Logistics and the professional manner in which they undertook the required work were integral in us achieving the outcomes we did and I have no hesitation in recommending  Carson Business Logistics to prospective clients -  we have engaged Carson Business Logistics to work on other logistics  assignments for us since their initial appointment”.

Brenton (Alby) Taylor
Chief Executive
Gift and Homewares Australia
Homebush, Sydney

 

Client Testimonial for Warehouse Restructure and Distribution Layout Review

"We embarked on an Operational Improvement Program in June 2006. I found Carson Business Logistics to be the best match to our business needs and requirements. They were willing to really listen to our concerns and were able to help us in our overall objective of driving a change in the culture of our warehouse to become more efficient and more customer focused. We installed our new layout in January 2007.

Carson Business Logistics was able to assist us in improving our internal supply chain performance by:

  1. Increasing our operational efficiency by restructuring our warehouse - this resulted in a significant decrease in pick paths and travel times for our pickers
  2. Specifying Material Handling solutions that would further help to drive efficiencies throughout the operation (advice on new forklift, picking trolleys, etc)
  3. Assisting with changing the culture of the warehouse

The changes that we made with Carson Business Logistic’s assistance have resulted in significant savings in our supply chain costs, in the following key areas:

  1. Reduced direct manhours
  2. Reduced overtime throughout our busiest period by 91%
  3. Increased inventory accuracy

The Carson Business Logistics Operational Improvement Program has helped us to maintain our marketshare in the face of increasingly hostile competition by allowing us to service all of our customers in a manner that was just not possible prior to the layout changes. We are able to turn 92% of our orders around inside of 24-hours

The capital costs for improvements have been recouped through cost savings within 12 months.

I cannot recommend Carson Business Logistics team highly enough. They had no hidden agenda or inflexible formulaic solution to my problem. Rather, they worked very closely with me, particularly in the area of stock data modelling to arrive at the optimal solution for our business. This involved several iterations prior to arriving at our final layout. We are not finished with this program, and are planning to further reduce waste and improve efficiencies in our operations."

Jeremy Way
General Manager
Ray Pallister Promotions
Beverly Hills, Sydney


Logistics Business Strategic Review , Restructure and Business Sale Facilitation

"We engaged the services of Carson Business Logistics to develop a strategic review of each operating division of our business in 2007.

As a result of implementing the recommendations from this review , the following benefits have been crystallized for our group business :-

  1. Relocation to premises in Sydney that are closer to our market and more condusive to our main transport business activities
  2. A structured marketing plan now evolves within the business
  3. We divested the group business of it’s “non core” container transport services through the sale of that business to Gregorys Transport in Sydney -

 In addition to the restructuring advice , Carson Business Logistics also managed extensively the sale process for our container transport business in a professional manner , utilizing their extensive network within the transport industry , in addition to having a direct involvement in negotiations with interested parties.

The AFFT Group is now concentrating on developing it’s core business activities from a directly suitable premises for the group businesses and is now arguably the NSW  market leader in airfreight and LCL transport services"

Jim Papas
Managing Director
AFFT Group

Matraville, Sydney

 

Logistics Provider RFP Response Package

"McGrath Newcastle required the assistance from a logistics professional to develop a structured response to a large transport and distribution RFP (Request for Proposals) that required innovation in transport methods , price and materials handling equipment.

We engaged Carson Business Logistics for this purpose and we were extremely happy with the resultant RFP package response that they assisted us in completing and we now have a profile and reputation with our client that demonstrates our ability to handle sophisticated  logistics procedures , introduce transport equipment innovation  and  provide quality OH&S systems -  all in a cost effective manner.    

We will continue to utilise the services of Carson Business Logistics as an integral consulting support service for our business."

Craig McGrath
Managing Director
McGrath Newcastle
Carrington, Newcastle

 

Supply Chain Review

"Carson Business Logistics provided external party consulting expertise for our Supply Chain Review by providing analysis of current status along with recommendations for future growth.

Specific analysis included :

  • Freight movements
  • Current space requirements
  • Inventory requirements

During the analysis process, Carson Business Logistics provided third party support by providing advice and expertise in relation to land and warehouse selection criteria, forklifts, gantry cranes, racking and other major plant and equipment.

All of the objectives that were set-out at commencement were met and delivered in a timely manor and we were very satisfied with the results."

Richard Walker
National Parts Manager
P&H Minepro Australasia

Murrarie, Brisbane

 

Logistics Based Rewards/Incentives Program for Staff

"Thank you for the professionalism and positive outcomes that your company has been able to provide us with in developing  a staff rewards/incentive programme for MJ Logistics , based on key individual and business logistics KPI’s.

Already we have started to see improvements in the areas of reduced freight damages, increased customer service levels , in addition to gaining significant efficiencies in the interface between our transport , warehousing and administration functions.

We recommend Carson Business Logistics as a logistics consulting firm that knows our industry and produces results."

John McQueen
Director
MJ Logistics
Archerfied
Brisbane


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